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1 not even two days later I noticed when I got home there was a tear in my mattress I told them about it instead of telling me bring it in and we'll exchange it they wanted pictures of the tear and picture of the tag 2 they gave me a 15 foot sewer line that when you...
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Anonymous
Anonymous

Well on top of the bad bad grammar in this paragraph it sounds like they are helping you. I have been camping for a long time and have had a torn mattress. These dealers do no...

4.3
#1132435
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I found and purchased a Heartland Trail Runner 26SLE from them a couple of years ago and had it delivered to Montana. Aside form a couple of minor issues, everything was fine. They addressed those issues in a timely manner and if there is one thing I didn't like it was...
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4.4
I liked
  • Pricing
#1119348
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Just purchased 2018 Hemisphere 356QB. David Dorsten was my sales person, great guy , returned my emails and phone calls within 30 minutes if i didnt get him. Told him the RV i wanted and within a week our deal was done . I live in Texas so i had hired an outsource for...
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4.5
I liked
  • Great customer service
#1067796
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Jeff Couchs Rv Nation - Jerks

Jeff Couchs Rv Nation
#1092428
Prices are same as my close dealers, attitudes need adjusted, they are a bunch of a******s, stay away shop close to home you will be better off
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Jeff Couchs Rv Nation - Horrible owner

Jeff Couchs Rv Nation
#1089685
Owner threw a friend off the lot because he asked if some things could be fixed on a new camper that he was wanting to purchase. He was a total ***. Jeff Couch needs to stay off his own lot.
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Jeff Couchs Rv Nation - Pathetic attitude. Very poor response

Jeff Couchs Rv Nation
#1052278
1.3
Details
Tried to call twice in one day. No one available through automated phone system. Messages left both times. Not a single call back. Decided to visit in case they were busy. Sales and management had *** poor attitude as if they bring interrupted. My visit ended there. No service now. No service later.
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Product or Service Quality
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Jeff Couchs Rv Nation - Floor coming up around vents shelf under cabinets falling down hot water tank won't stay lit furnace won't kick on have to remove a fuse to reset it there's 2 city water connections but no fresh water

Jeff Couchs Rv Nation
#1046707
Very poor service after sale , Jeff Couch doesn't stand behind the products he sales and will tell you outright lies just to make a sale
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We needed our new trailer to be delivered a.s.a.p. because our house was sold and our new trailer would be our home for a while.This was in the winter time weather awful,snow and ice however the drivers that were delivering our trailer arrived exactly when we were told...
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#1060706
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Purchased 2015 Salem Hemisphere 299RE in February 2015. RV Nation had the best deal anywhere. Did the walk through and found a few minor problems but they recommended that we take it home, figure out what else might be an issue, then bring it back for service. Made...
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Anonymous
anonymous

this is a typical reaction when confronting him. he is arrogant and is a rude person

Anonymous
Anonymous

We are full time they still have the 5th wheel brand new and under warranty it has been there for weeks I feel your pain. I hear he acts like that and so does his son. On a ph...

#952020
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Bought a 2017 Hemisphere 282RK and picked up it 7-7-2016. When I got home and went to load it with my personal items, found two damaged blinds and the side of one my recliners was scraped. Notified my salesperson and after two calls and being irate on the second one...
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Anonymous
Anonymous

That is BS they do nothing but their best to help. It sounds like to me you are just unwilling to do YOUR part in this. The factory put constraints on the dealer and they have...

Anonymous
Anonymous

That's the way they do business. All about sales, but once you are out of state with your unit no one wants to work on you are screwed.

3.0
I didn't like
  • Being lied to
  • Very poor customer service
#919202
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Ok I wanted to purchase a camper this past summer and went to my local camping world dealer in Lakewood NJ and found a camper I was interested in and left that day leaving a deposit which they did refund after I cancelled the deal a few days later. I decided to go on...
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Anonymous
Anonymous

I agree their prices are great costumer service sucks

#918913
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Complaint: I am writing this letter to inform you of my dissatisfaction with my 2016 ****** ***** Sierra 343 RSOK fifth wheel which I purchased on February 8, 2016 from Jeff Couch’s Campers. This is the fourth RV I have purchased over the years and I have never had the...
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Anonymous
RV Common Sense

You're an *** for buying a model site unseen, without walking through it. You purchased from Couch because of the price, instead of your local dealer, who would have addressed...

1.0
#912039
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We ordered a brand new 2017 Forest River 272RL from Jeff Couches RV back in March 2016. We told them we were very patient about when it was to arrive, as we couldn't pick it up until May/June time frame. It was delivered right on time and we picked it up at the...
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4.8
I liked
  • Entire buying process
#910109
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Contact Jeff Couchs Rv Nation

Mailing Address:
Jeff Couchs Rv Nation
2122 Hamilton Eaton Rd
Hamilton, OH 45011
Phone:
(513) 863-7000
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Jeff Couchs Rv Nation Products and Services

My wife had been calling around for a XLR boost toy hauler when she contacted David Dorstein. He took for ever to return calls and get her information. They advertise they can not be beat in sale price. My wife picked a XLR boost from Couchs and another RV dealer which...
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1.2
Friedens, Pennsylvania
I didn't like
  • Being lied to
#897355
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