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Just purchased 2018 Hemisphere 356QB. David Dorsten was my sales person, great guy , returned my emails and phone calls within 30 minutes if i didnt get him. Told him the RV i wanted and within a week our deal was done . I live in Texas so i had hired an outsource for...
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4.5
I liked
  • Great customer service
#1067796
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We needed our new trailer to be delivered a.s.a.p. because our house was sold and our new trailer would be our home for a while.This was in the winter time weather awful,snow and ice however the drivers that were delivering our trailer arrived exactly when we were told...
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#1060706
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Purchased 2015 Salem Hemisphere 299RE in February 2015. RV Nation had the best deal anywhere. Did the walk through and found a few minor problems but they recommended that we take it home, figure out what else might be an issue, then bring it back for service. Made...
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Anonymous
Anonymous

We are full time they still have the 5th wheel brand new and under warranty it has been there for weeks I feel your pain. I hear he acts like that and so does his son. On a ph...

Anonymous
Anonymous

How can you trade in November 2017 when 2017 has not even started yet. Your statement is a fraud.

#952020
Reply to reviews

Jeff Couchs Rv Nation - Jerks

Jeff Couchs Rv Nation
#1092428
Prices are same as my close dealers, attitudes need adjusted, they are a bunch of a******s, stay away shop close to home you will be better off
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Jeff Couchs Rv Nation - Horrible owner

Jeff Couchs Rv Nation
#1089685
Owner threw a friend off the lot because he asked if some things could be fixed on a new camper that he was wanting to purchase. He was a total ***. Jeff Couch needs to stay off his own lot.
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Jeff Couchs Rv Nation - Pathetic attitude. Very poor response

Jeff Couchs Rv Nation
#1052278
1.3
Details
Tried to call twice in one day. No one available through automated phone system. Messages left both times. Not a single call back. Decided to visit in case they were busy. Sales and management had *** poor attitude as if they bring interrupted. My visit ended there. No service now. No service later.
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Product or Service Quality
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Value for money

Jeff Couchs Rv Nation - Floor coming up around vents shelf under cabinets falling down hot water tank won't stay lit furnace won't kick on have to remove a fuse to reset it there's 2 city water connections but no fresh water

Jeff Couchs Rv Nation
#1046707
Very poor service after sale , Jeff Couch doesn't stand behind the products he sales and will tell you outright lies just to make a sale
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Bought a 2017 Hemisphere 282RK and picked up it 7-7-2016. When I got home and went to load it with my personal items, found two damaged blinds and the side of one my recliners was scraped. Notified my salesperson and after two calls and being irate on the second one...
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Anonymous
Anonymous

That's the way they do business. All about sales, but once you are out of state with your unit no one wants to work on you are screwed.

3.0
I didn't like
  • Being lied to
  • Very poor customer service
#919202
Reply to reviews
Ok I wanted to purchase a camper this past summer and went to my local camping world dealer in Lakewood NJ and found a camper I was interested in and left that day leaving a deposit which they did refund after I cancelled the deal a few days later. I decided to go on...
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Anonymous
Anonymous

I agree their prices are great costumer service sucks

#918913
Reply to reviews
Complaint: I am writing this letter to inform you of my dissatisfaction with my 2016 ****** ***** Sierra 343 RSOK fifth wheel which I purchased on February 8, 2016 from Jeff Couch’s Campers. This is the fourth RV I have purchased over the years and I have never had the...
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Anonymous
RV Common Sense

You're an *** for buying a model site unseen, without walking through it. You purchased from Couch because of the price, instead of your local dealer, who would have addressed...

1.0
#912039
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We ordered a brand new 2017 Forest River 272RL from Jeff Couches RV back in March 2016. We told them we were very patient about when it was to arrive, as we couldn't pick it up until May/June time frame. It was delivered right on time and we picked it up at the...
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4.8
I liked
  • Entire buying process
#910109
Reply to reviews
My wife had been calling around for a XLR boost toy hauler when she contacted David Dorstein. He took for ever to return calls and get her information. They advertise they can not be beat in sale price. My wife picked a XLR boost from Couchs and another RV dealer which...
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1.2
Friedens, Pennsylvania
I didn't like
  • Being lied to
#897355
Reply to reviews
The process of picking out a new 5th wheel went very well. Found the right one for us. I think they need to take more time showing and explaining how things work. Went for our walk through and learned a few things I did not like. The sofa does not make a very...
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#891398
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Bought a used RPOD from this dealership with the assurance that it was in very good condition and although it was dirty while on the lot, they would thoroughly clean it. First of all, it was still dirty when we picked it up, the only time that we have driven it so far...
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Anonymous
Anonymous

This issue has been solved and the R-POD has been fixed and repaired. Thank you to Jeff Couch who personally called us and scheduled us in for service.

Anonymous
Anonymous

really?? because of something that you didn't see?

I didn't like
  • Being lied to
#884400
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