Product: Jeff Couchs Rv Nation Customer Care Clear all filters (9 of 9 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:
Resolved
5.0
Details

Update by user Sep 27, 2018

The entire team at RV Nation have done an ousting job to make a smooth transaction. It is definitely worth the trip to save yourself some money. I will have no reservations in recommending anyone to them.

Original review posted by user Sep 13, 2018

you're buying from out-of-state beware of bait and switch. After waiting 2 months, and traveling for 2 days and incurring travel expenses, I went to pick up my much-anticipated custom order travel trailer. However upon arrival ready for me to pick up was the same stock...
View full review
1 comment
Anonymous
#1570145

The entire team at RV Nation have done an ousting job to make a smooth transaction. It is definitely worth the trip to save yourself some money. I will have no reservations in recommending anyone to them.

Review
#1354735 Review #1354735 is a subjective opinion of poster.
Service
Jeff Couchs Rv Nation Customer Care
Reason of review
Poor customer service
1.0
Details
wanted me to sign papers saying I inspected the RV before we even picked it up, then told me they had everything done, but wanted us to sign and pay before we picked it up. Took my 1000 deposit, but when the deal fell through, tried to keep the 1000, but disputed the...
View full review
1 comment
Anonymous
#1496410

Well, if you know how a business works when buying something like this then you should know they do require a deposit. I have done business with them before and their policy states in the contract they all customers MUST sign before taking the deposit states that it is non-refundable. This is a bogus review, will very little detail and nobody should take this serious.

Review
#1267633 Review #1267633 is a subjective opinion of poster.
Service
Jeff Couchs Rv Nation Customer Care
Cons
  • Crooked attempt to cheat us
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Full refund
Just from your review I will never go to this dealer I am a 70 percent disabled veteran and he treated me n a very disrespected manor. Hey vets don’t buy here. He doesn’t like us
View full review
1 comment
Anonymous
#1461222

I'm also a vet living in Texas and the salesperson at Jeff Couchs RV Nation never asked my former military status. Sales person Kyle and Account Manager Derek just very professionally handled my Destination trailer purchase.

I checked at three other locations and Kyle's claim that Jeff Couchs RV Nation has the lowest prices is very accurate.

Delivery is about three weeks away. Can't wait and will write a review when all is done.

Review
#1152620 Review #1152620 is a subjective opinion of poster.
Service
Jeff Couchs Rv Nation Customer Care
Reason of review
Poor customer service
Resolved
4.3
Details

Update by user Nov 17, 2017

Going to replace the mattress next week and take care of the other holes problem 2

Update by user Nov 17, 2017

I talked to Jeff today and he's going to take care of all the problems I got so the problem that I had is solved

Original review posted by user Nov 16, 2017

1 not even two days later I noticed when I got home there was a tear in my mattress I told them about it instead of telling me bring it in and we'll exchange it they wanted pictures of the tear and picture of the tag 2 they gave me a 15 foot sewer line that when you...
View full review
3 comments
Anonymous
#1430340

Commas and periods make it much easier to comprehend.

View more comments
Review
#1132435 Review #1132435 is a subjective opinion of poster.
Service
Jeff Couchs Rv Nation Customer Care
Reason of review
Return, Exchange or Cancellation Policy

Jeff Couchs Rv Nation - Pathetic attitude. Very poor response

1.3
Details
Tried to call twice in one day. No one available through automated phone system. Messages left both times. Not a single call back. Decided to visit in case they were busy. Sales and management had *** poor attitude as if they bring interrupted. My visit ended there. No service now. No service later.
View full review
Review
#1052278 Review #1052278 is a subjective opinion of poster.
Service
Jeff Couchs Rv Nation Customer Care
Reason of review
Poor customer service
Ok I wanted to purchase a camper this past summer and went to my local camping world dealer in Lakewood NJ and found a camper I was interested in and left that day leaving a deposit which they did refund after I cancelled the deal a few days later.I decided to go on...
View full review
1 comment
Anonymous
#1330442

I agree their prices are great costumer service sucks

Review
#918913 Review #918913 is a subjective opinion of poster.
Service
Jeff Couchs Rv Nation Customer Care
Reason of review
Good customer service
1.2
Details
My wife had been calling around for a XLR boost toy hauler when she contacted David Dorstein.He took for ever to return calls and get her information. They advertise they can not be beat in sale price. My wife picked a XLR boost from Couchs and another RV dealer which...
View full review
Review
#897355 Review #897355 is a subjective opinion of poster.
Service
Jeff Couchs Rv Nation Customer Care
Cons
  • Being lied to
Reason of review
Poor customer service
The process of picking out a new 5th wheel went very well.Found the right one for us. I think they need to take more time showing and explaining how things work. Went for our walk through and learned a few things I did not like. The sofa does not make a very...
View full review
Review
#891398 Review #891398 is a subjective opinion of poster.
Service
Jeff Couchs Rv Nation Customer Care
Reason of review
Poor customer service
4.8
Details
Couch RV Nation, Hamilton OH We spent about 1 year planning and thinking on what to buy, and where. We are in Arkansas. We have a local dealer, and it's a fine dealership. They do good work, fairly large, and do well. They are just expensive! Last August we drove to...
View full review
Review
#846635 Review #846635 is a subjective opinion of poster.
Service
Jeff Couchs Rv Nation Customer Care
Pros
  • Entire buying process
Reason of review
Good customer service

Contact Jeff Couchs Rv Nation Customer Service

Mailing Address:
Jeff Couchs Rv Nation
2122 Hamilton Eaton Rd
Hamilton, Ohio 45011
United States
Phone:
(513) 863-7000
All Jeff Couchs Rv Nation Contacts