Camper delivered with wrong frig. Driver was paid 150 to show us camper, NOT. Yell at us on the phone. Lousy customer service. Dont buy here.Read more
Jeff Couchs Rv Nation - Same Thing wish we
Wish we never sent payment to get so,-called-paperwork done. Salesman gets rude and gets upset if you question discrepancies of what is said to you and the actual wording with online paperwork. Now we can't get our $500 back. Havn't received paperwork yet.
Purchased camper from Couch’s this Spring. We have been camping for years and years and have purchased from several other places. Colerain RV, Lee’s RV. We have never had service this horrible. The salesman did not go over anything with us in regards to the camper...Read more
wanted me to sign papers saying I inspected the RV before we even picked it up, then told me they had everything done, but wanted us to sign and pay before we picked it up. Took my 1000 deposit, but when the deal fell through, tried to keep the 1000, but disputed the...Read more
I didn't like
- Crooked attempt to cheat us
I had been looking to purchase a fifth wheel for some time. I was working with Brannon and he was spectacular to work with. Gave me information every time I needed it. Very knowledgable about their products. It came down to time for me to purchase. They did not have...Read more
Brian Combs was our sales person, he was by far the worst sales person we have ever dealt with. He had no problem calling us over 20 times in the past year. We found a cheap $5,959 used camper at Couches and talked to him about coming down to make a deal on it. We show...Read more
I really tried to buy local but it was not possible. My local dealer in CT said they would only perform service and warranty repairs on Forest River campers they sold. They wanted $24k for a 2017 Surveyor 201RBS and RV Nation was $17.5k. I asked the local dealer if...Read more
Just from your review I will never go to this dealer I am a 70 percent disabled veteran and he treated me n a very disrespected manor. Hey vets don’t buy here. He doesn’t like usRead more
I bought a 40CCK trailer from Jeff Couchs R.V. by phone and email. Well folks, I wired the total amount to them. Their finance manager Derek confirmed receipt of funds by email and said they would get it prepped and ready to ship. When I called Derek to thank him for...Read more
1 not even two days later I noticed when I got home there was a tear in my mattress I told them about it instead of telling me bring it in and we'll exchange it they wanted pictures of the tear and picture of the tag 2 they gave me a 15 foot sewer line that when you...Read more
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