Filter by rating
filters
State:
Show
City:
Show
Product:
Show
Most Helpful
2.3
Details
I bought a 40CCK trailer from Jeff Couchs R.V. by phone and email. Well folks, I wired the total amount to them. Their finance manager Derek confirmed receipt of funds by email and said they would get it prepped and ready to ship. When I called Derek to thank him for...
View full review
1 comment
Anonymous
#1747217

Helps us as we are talking by phone and e-mail

Review
#1139680 Review #1139680 is a subjective opinion of poster.
Reason of review
Problems with payment
3.5
Details
Recently bought an R-POD 195 from couch's in Trenton Ohio. First trip out the ground fault circuits went out and would not reset. No TV means wife is pissed, luckily the air conditioner was on a separate circuit. Called warranty office and set up an appointment. They...
View full review
Review
#1674179 Review #1674179 is a subjective opinion of poster.
Reason of review
Damaged or defective
Tags
  • damaged stock
  • Travel Trailer

Jeff Couchs Rv Nation - Horrible place

1.0
Details
the people here don't care about anyone and they will screw you over the first chance they get it is not worth it to save a few bucks I would rather pay more money to people who care about customers remember if it seems to good to be true it prob is they will screw you on trade in and charge way to much for extras stay away from this place
View full review
1 comment
Anonymous
#1759249

Really a great review. Did you even buy a camper from them? Sounds like another dealer is pissed off they are taking your business!

Review
#1668861 Review #1668861 is a subjective opinion of poster.
Reason of review
Bad quality
1.0
Details
Jeff Couchs Rv Nation - Absolutely No Customer Service and they all Lie

Update by user 1 day ago

The Company has not even contacted me for this issue. It is well known that they have poor customer service especially if you are fromOut of town. Please anybody if you are going to buy a camper Jeff Couch will provide a better price but the money you Dave is not worth...

View full review
1 comment
HandsomelyWeasel865
#1753461

Further update spoke with Bryan Hayes. He supposedly is the warranty manager with no backbone as one minute they are nice and them next minute.

He is not allowed to talk to me. They really no how to provide customer service. Was hoping to resolve issue to everyone’s satisfaction. Unfortunately when all fails I plan to file small claims suite.

I am willing to spend more money than I will win just to have Jeff Couch spend his money.

The really sad thing is this is my 80 year old mothers camper she bought. Beware the elderly.

Review
#1657465 Review #1657465 is a subjective opinion of poster.
Cons
  • Just everyone lies to you and takes no responsibility
Reason of review
Warranty issue
Loss
$900
Preferred solution
Full refund
Tags
  • Warranty Cannot Be Trusted

Jeff Couchs Rv Nation - Problems with refrigerator

1.9
Details
Good place to buy. Horrible for service! Will never call back or hardly even take a call. It’s all about sales so if you think you will need service won’t happen.
View full review
Review
#1624364 Review #1624364 is a subjective opinion of poster.
Pros
  • Pricing
Cons
  • Very poor customer service
Reason of review
Warranty issue
Preferred solution
Deliver product or service ordered
Tags
  • Travel Trailer
2.8
Details
We were looking at Alpha Wolf travel trailer and RV nation had one we wanted. When we were in the process of buying they were sooo attentive. Once the purchase was over we couldn't even get phone call back. They had to replace a storage compartment door when we picked...
View full review
Review
#1599766 Review #1599766 is a subjective opinion of poster.
So we live in NJ. We bought a Forest River Cedar Creek Champagne edition rv from here. They had the best price. What they did not bother to disclose is that no dealer would ever honor our warranty. We have no place to take our camper and it already has a problem with a...
View full review
3 comments
Anonymous
#1587687

Another BS review! The dealer does not give you the warranty, the manufacture does.

Have you even tried call them to have them help you?

Most people do not follow the right steps to get things taken care of. I have bought several RV's from them and I have had plenty of opportunities to have warranty work done and they have always come through.

View more comments
Review
#1384942 Review #1384942 is a subjective opinion of poster.
I got a call from Brian Hayes and I have the recorded call if anyone wants to hear it this is it word for word on 10-14-18 at 10:41am. "This is a message for Ben L. Ben this is Brian Hayes from Jeff Couchs RV nation. I thought I told you once you simple son of a ***...
View full review
Review
#1383383 Review #1383383 is a subjective opinion of poster.

Jeff Couchs Rv Nation in Brandon, Mississippi - Great family run company

5.0
Details
The entire team at RV Nation have done an ousting job to make a smooth transaction. It is definitely worth the trip to save yourself some money. I will have no reservations in recommending anyone to them.
View full review
Review
#1367556 Review #1367556 is a subjective opinion of poster.
Resolved
5.0
Details

Update by user Sep 27, 2018

The entire team at RV Nation have done an ousting job to make a smooth transaction. It is definitely worth the trip to save yourself some money. I will have no reservations in recommending anyone to them.

Original review posted by user Sep 13, 2018

you're buying from out-of-state beware of bait and switch. After...
View full review
1 comment
Anonymous
#1570145

The entire team at RV Nation have done an ousting job to make a smooth transaction. It is definitely worth the trip to save yourself some money. I will have no reservations in recommending anyone to them.

Review
#1354735 Review #1354735 is a subjective opinion of poster.
Reason of review
Poor customer service

Contact Jeff Couchs Rv Nation Customer Service

Mailing Address:
Jeff Couchs Rv Nation
2122 Hamilton Eaton Rd
Hamilton, Ohio 45011
United States
Phone:
(513) 863-7000
All Jeff Couchs Rv Nation Contacts
1.3
Details
Jeff Couchs Rv Nation - Horrible Sales people
I called about a camper to purchase. Got some person who knew nothing about their products first off I stayed on the phone because their prices were decent even with delivery however I wanted specifics, their website offers to build what you want but I was told I had...
View full review
Review
#1335827 Review #1335827 is a subjective opinion of poster.
Cons
  • Constant calling
  • Bryan purple hayes
  • Salesman on the phone
Reason of review
Poor customer service
Loss
$17599
Preferred solution
Let the company propose a solution
Tags
  • Travel Trailer