So we live in NJ. We bought a Forest River Cedar Creek Champagne edition rv from here. They had the best price. What they did not bother to disclose is that no dealer would ever honor our warranty. We have no place to take our camper and it already has a problem with a...Read more
I got a call from Brian Hayes and I have the recorded call if anyone wants to hear it this is it word for word on 10-14-18 at 10:41am. "This is a message for Ben L. Ben this is Brian Hayes from Jeff Couchs RV nation. I thought I told you once you simple son of a ***...Read more
Jeff Couchs Rv Nation - Great family run company
The entire team at RV Nation have done an ousting job to make a smooth transaction. It is definitely worth the trip to save yourself some money. I will have no reservations in recommending anyone to them.
you're buying from out-of-state beware of bait and switch. After waiting 2 months, and traveling for 2 days and incurring travel expenses, I went to pick up my much-anticipated custom order travel trailer. However upon arrival ready for me to pick up was the same stock...Read more
I called about a camper to purchase. Got some person who knew nothing about their products first off I stayed on the phone because their prices were decent even with delivery however I wanted specifics, their website offers to build what you want but I was told I had...Read more
I didn't like
- Salesman on the phone
- Very poor customer service
- Crooked attempt to cheat us
We were going to buy a travel trailer from Couches RV Nation. Hunter said we had to send $500 to get paperwork going. Said the money was refundable. When we received the online papers through Hello Sign, the papers didn't match with what we were told. We called to ask...Read more
We bought a camper from JCRN a few years back. We were on a trip and passing back through Ohio with the serious thought of going back to JCRN and purchasing a new larger camper. My husband talked to a guy named Ray and he said the trailer was sold but he had another on...Read more
Camper delivered with wrong frig. Driver was paid 150 to show us camper, NOT. Yell at us on the phone. Lousy customer service. Dont buy here.Read more
Jeff Couchs Rv Nation - Same Thing wish we
Wish we never sent payment to get so,-called-paperwork done. Salesman gets rude and gets upset if you question discrepancies of what is said to you and the actual wording with online paperwork. Now we can't get our $500 back. Havn't received paperwork yet.
Purchased camper from Couch’s this Spring. We have been camping for years and years and have purchased from several other places. Colerain RV, Lee’s RV. We have never had service this horrible. The salesman did not go over anything with us in regards to the camper...Read more
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