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I bought a 40CCK trailer from Jeff Couchs R.V. by phone and email. Well folks, I wired the total amount to them. Their finance manager Derek confirmed receipt of funds by email and said they would get it prepped and ready to ship. When I called Derek to thank him for...
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2.3
#1139680
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Purchased 2015 Salem Hemisphere 299RE in February 2015. RV Nation had the best deal anywhere. Did the walk through and found a few minor problems but they recommended that we take it home, figure out what else might be an issue, then bring it back for service. Made...
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Anonymous
Mike

Several people have mentioned customer relations, and some personal verbal assaults by higher ups in the organization. Seems to be a valid issue, when name calling and cursing...

Anonymous
anonymous

this is a typical reaction when confronting him. he is arrogant and is a rude person

#952020
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Jeff Couchs Rv Nation - Horrible Sales people
I called about a camper to purchase. Got some person who knew nothing about their products first off I stayed on the phone because their prices were decent even with delivery however I wanted specifics, their website offers to build what you want but I was told I had...
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1.3
I didn't like
  • Bryan purple hayes
  • Salesman on the phone
  • Very poor customer service
#1335827
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Jeff Couchs Rv Nation - Price was great, buying experience was good!
Jeff Couchs Rv Nation - Price was great, buying experience was good!
I really tried to buy local but it was not possible. My local dealer in CT said they would only perform service and warranty repairs on Forest River campers they sold. They wanted $24k for a 2017 Surveyor 201RBS and RV Nation was $17.5k. I asked the local dealer if...
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4.6
#1160619
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Resolved
you're buying from out-of-state beware of bait and switch. After waiting 2 months, and traveling for 2 days and incurring travel expenses, I went to pick up my much-anticipated custom order travel trailer. However upon arrival ready for me to pick up was the same stock...
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Anonymous
Anonymous

The entire team at RV Nation have done an ousting job to make a smooth transaction. It is definitely worth the trip to save yourself some money. I will have no reservations in...

5.0
#1354735
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I had been looking to purchase a fifth wheel for some time. I was working with Brannon and he was spectacular to work with. Gave me information every time I needed it. Very knowledgable about their products. It came down to time for me to purchase. They did not have...
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3.6
#1252157
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wanted me to sign papers saying I inspected the RV before we even picked it up, then told me they had everything done, but wanted us to sign and pay before we picked it up. Took my 1000 deposit, but when the deal fell through, tried to keep the 1000, but disputed the...
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Anonymous
Anonymous

Well, if you know how a business works when buying something like this then you should know they do require a deposit. I have done business with them before and their policy s...

1.0
I didn't like
  • Crooked attempt to cheat us
#1267633
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Purchased camper from Couch’s this Spring. We have been camping for years and years and have purchased from several other places. Colerain RV, Lee’s RV. We have never had service this horrible. The salesman did not go over anything with us in regards to the camper...
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Anonymous
Anonymous

I called back and spoke with cindy in service- I called the finance guy who transferred me since I kept getting vc. Mail- she stated somwone willBe coming from 12-4. She state...

Product
#1283477
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So we live in NJ. We bought a Forest River Cedar Creek Champagne edition rv from here. They had the best price. What they did not bother to disclose is that no dealer would ever honor our warranty. We have no place to take our camper and it already has a problem with a...
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Anonymous
Anonymous

Another BS review! The dealer does not give you the warranty, the manufacture does. Have you even tried call them to have them help you? Most people do not follow the right st...

#1384942
Reply to reviews
Resolved
1 not even two days later I noticed when I got home there was a tear in my mattress I told them about it instead of telling me bring it in and we'll exchange it they wanted pictures of the tear and picture of the tag 2 they gave me a 15 foot sewer line that when you...
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Anonymous
Anonymous

Commas and periods make it much easier to comprehend.

Anonymous
Anonymous

Well on top of the bad bad grammar in this paragraph it sounds like they are helping you. I have been camping for a long time and have had a torn mattress. These dealers do no...

4.3
#1132435
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