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Short Review on September 24, 2016

I just read their BBB review? "A" WH? A. These people don't know how to contact the BB? B. These people didn't because it didn't HAPPEN?
#924694
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Bought a 2017 Hemisphere 282RK and picked up it 7-7-2016. When I got home and went to load it with my personal items, found two damaged blinds and the side of one my recliners was scraped. Notified my salesperson and after two calls and being irate on the second one...
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Anonymous
Anonymous

That is BS they do nothing but their best to help. It sounds like to me you are just unwilling to do YOUR part in this. The factory put constraints on the dealer and they have...

Anonymous
Anonymous

That's the way they do business. All about sales, but once you are out of state with your unit no one wants to work on you are screwed.

3.0
I didn't like
  • Very poor customer service
  • Being lied to
#919202
Reply to reviews
Ok I wanted to purchase a camper this past summer and went to my local camping world dealer in Lakewood NJ and found a camper I was interested in and left that day leaving a deposit which they did refund after I cancelled the deal a few days later. I decided to go on...
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Anonymous
Anonymous

I agree their prices are great costumer service sucks

#918913
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Complaint: I am writing this letter to inform you of my dissatisfaction with my 2016 ****** ***** Sierra 343 RSOK fifth wheel which I purchased on February 8, 2016 from Jeff Couch’s Campers. This is the fourth RV I have purchased over the years and I have never had the...
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Anonymous
RV Common Sense

You're an *** for buying a model site unseen, without walking through it. You purchased from Couch because of the price, instead of your local dealer, who would have addressed...

1.0
#912039
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We ordered a brand new 2017 Forest River 272RL from Jeff Couches RV back in March 2016. We told them we were very patient about when it was to arrive, as we couldn't pick it up until May/June time frame. It was delivered right on time and we picked it up at the...
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4.8
I liked
  • Entire buying process
#910109
Reply to reviews
My wife had been calling around for a XLR boost toy hauler when she contacted David Dorstein. He took for ever to return calls and get her information. They advertise they can not be beat in sale price. My wife picked a XLR boost from Couchs and another RV dealer which...
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1.2
Friedens, Pennsylvania
I didn't like
  • Being lied to
#897355
Reply to reviews
The process of picking out a new 5th wheel went very well. Found the right one for us. I think they need to take more time showing and explaining how things work. Went for our walk through and learned a few things I did not like. The sofa does not make a very...
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#891398
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Bought a used RPOD from this dealership with the assurance that it was in very good condition and although it was dirty while on the lot, they would thoroughly clean it. First of all, it was still dirty when we picked it up, the only time that we have driven it so far...
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Anonymous
Anonymous

This issue has been solved and the R-POD has been fixed and repaired. Thank you to Jeff Couch who personally called us and scheduled us in for service.

Anonymous
Anonymous

really?? because of something that you didn't see?

I didn't like
  • Being lied to
#884400
Reply to reviews
said they shut down for 2 weeks for the 4th of July , i ordered some rv steps for my trailer on the 2nd of July its the 12th today and they still have yet to be shipped and i was charged $40.00 for shipping not sure if this is this is jeff conchs but the web i was at...
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Anonymous
Anonymous

RV PARTS NATION is not jeff couchs RV. RV parts Nation is located in the state of Indiana close to the RV factories. Jeff Couch's RV is a RV Dealer in Ohio. Two different plac...

Anonymous
Anonymous

That has nothing to do with RV Nation at all.

#881432
Reply to reviews
I have never heard of anything like this before in my life and I've been buying campers for 25 years. It was actually the OWNER that told my husband to not f****ng call there anymore with our complaint. I would NEVER recommend this place I would actually tell buyers...
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Anonymous
Anonymous

Your own fault for not doing a pre-delivery inspection.

Anonymous
Anonymous

This story sounds like pure BS! It is illegal to sell a used camper as a new camper. I have done business with this dealership and from start to finish it was a great experien...

Saranac Lake, New York
Product
#853381
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